TERMS AND CONDITIONS
General
This website (the “Site”) is owned and operated by Kava Strategy (“we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to advisory services available through the Site or from us. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified. Intellectual Property Rights
Our limited licence to you
This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws of England and Wales. The Site is provided solely for professional, informational, and non-commercial business use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorised by us. More specifically, unless explicitly authorised in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your internal, non-commercial business reference, provided that you keep intact all copyright and other proprietary notices.
Your licence to us
By posting or submitting any material (including, without limitation, corporate enquiries, comments, or blog entries) to us via the Site, or to any of our staff via email, text or otherwise, you are representing: (i) that you are the owner of the material, or are making your submission with the express consent of the owner of the material; and (ii) that you are eighteen years of age or older. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorised by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide licence to use, copy, modify, transmit, adapt, create derivative works from, distribute, and/or publicly display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any legitimate business purpose.
You acknowledge and agree that any contributions or materials originally created by you for us shall be deemed a custom delivery, and you hereby, without additional compensation, irrevocably assign, convey and transfer to us all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium, whether now known or hereafter devised, to such material. Limitations on Linking and Framing.you may establish a hypertext link to the site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content or intellectual property.
Disclaimers
Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor our affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site. If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties are those of the respective authors or distributors, and not us. We do not guarantee the accuracy, completeness, or usefulness of any content. Furthermore, we neither endorse nor are responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than our authorised representative while acting in his/her official capacity.
THE INFORMATION, PRODUCTS AND ADVISORY SERVICES OFFERED ON OR THROUGH THE SITE AND BY US AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.
You agree at all times to defend, indemnify and hold harmless Kava Strategy, its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant set forth herein.
Online Transactions and Services
Certain sections of the Site or our service portals may allow you to purchase professional consulting packages, retainers, or strategic advisory services provided directly by us or via integrated third-party platforms. When making a purchase or setting up a corporate account, you agree to be bound by these Terms of Service, alongside any individual Statement of Work (SOW) executed between us.
We are not responsible for the quality, uptime, reliability, or any other operational aspect of third-party platforms, tools, or software applications that we may recommend or link to throughout your consulting engagement. If you purchase any third-party software or service (such as booking platforms, clinic management systems, or payment processors), your data and transactions are subject entirely to that specific vendor's independent terms and privacy policies. You agree that Kava Strategy shall not be responsible or liable for any business loss, service disruption, or operational damage incurred as a result of your dealings with such third-party providers.
You agree to be financially responsible for all professional service bookings and corporate purchases made by you, or someone acting on behalf of your business, through our platform. You agree to use our services solely for legitimate commercial business optimization. You agree not to make any purchases for speculative, false, or fraudulent purposes. When providing third-party or staff information to us for the purpose of setting up user accounts or booking advisory calls, you represent that you have obtained the express corporate consent of those individuals to do so.
Your purchase of any custom corporate strategy, training document, or consulting deliverable is strictly for the internal use of your specific clinic or business entity. Sharing, reselling, or publicly distributing our proprietary advisory frameworks or copyrighted consulting materials outside your organization is strictly prohibited and constitutes an unauthorized infringement of our intellectual property. In the event that an agreed invoice or subscription payment is defaulted or declined, we reserve the right to temporarily suspend active consulting delivery or platform access until the billing matter is mutually resolved.
Interactive Features and Communications
This Site may include features such as contact forms, electronic inquiry systems, portal interfaces, and corporate email services designed to allow business feedback to us and professional interaction between users and our staff. Responsibility for any information, text, or corporate data sent via our contact forms or email systems lies entirely with each user—you alone are responsible for the accuracy and legality of the material you transmit.
It is a strict condition of your use of the Site and our communication channels that you do not:
Restrict or inhibit any other authorised user from accessing and using the Site.
Use the Site to impersonate any individual or clinic entity, or falsely state or otherwise misrepresent your corporate affiliation with any person or practice.
Interfere with or disrupt any servers or networks used to provide the Site, or disobey any requirements, procedures, or regulations of the networks we use.
Gain unauthorised access to the Site, or any account, computer system, or secure portal network connected to this Site, by means such as hacking, password mining, or any other illicit method.
Obtain or attempt to obtain any proprietary frameworks, materials, or data through any means not intentionally made available through the public areas of this Site.
Use the Site or its contact systems to transmit any unlawful, threatening, abusive, defamatory, or indecent information of any kind, or any material that encourages conduct that would constitute a criminal offence or give rise to civil liability under the laws of England and Wales.
Use the Site to transmit any file, software, or material that contains a virus, trojan, malware, or other harmful technical component.
Use our digital systems to harvest, scrape, or gather for marketing purposes any email addresses or corporate contact details belonging to our team or partners without our express prior written approval.
We have no obligation to monitor the content submitted through our online inquiry systems. However, you acknowledge and agree that we reserve the absolute right to review, edit, refuse to transmit, or permanently remove any submitted content, in whole or in part, for any reason. We also reserve the right to disclose such materials and the operational circumstances surrounding their transmission to any relevant third party or regulatory authority in order to satisfy any applicable law, regulation, legal process, or governmental request, and to protect ourselves, our clients, and visitors.
Account Registration
To access certain secure areas of the Site or client portals, you may be asked to register with us and provide corporate verification details, including your full name, business email address, job title, and company name. You agree to provide true, accurate, current, and complete information about yourself and your business practice as prompted by our registration forms. If we have reasonable grounds to suspect that such corporate details are untrue, inaccurate, or incomplete, we reserve the right to immediately suspend or terminate your account and refuse any current or future access to our digital consulting assets. Our use of any personal or business data you provide during this process is governed entirely by our Privacy Policy.
Passwords and Security
To use certain restricted features of the Site, you will receive or create a unique business username and password. You are entirely responsible for maintaining the absolute confidentiality of your password and account credentials, and you assume full responsibility for all corporate activities that occur under your account. You agree to notify us immediately of any unauthorised use of your password, account breach, or any other technical security vulnerability. We cannot and will not be held liable for any operational loss or business damage arising from your failure to protect your password or portal account information.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARIES, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF BUSINESS PROFITS, CLINICAL REVENUE, REPUTATION, OR CLINIC DATA, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR OUR CONSULTING MATERIALS.
TO THE FULLEST EXTENT PERMITTED BY THE LAWS OF ENGLAND AND WALES, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS, LOSSES, AND CAUSES OF ACTION SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US, IF ANY, FOR ACCESSING THIS SITE OR PARTICIPATING IN OUR ADVISORY SERVICES. IF YOU ARE DISSATISFIED WITH THE SITE, ANY OF OUR STRATEGIC ADVISORY MATERIALS, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING OUR PLATFORM AND SERVICES.
Advisory and Professional Disclaimers
THE STRATEGIC INFORMATION, METHODOLOGIES, AND LOGISTICAL OUTLINES PROVIDED ON OR THROUGH THIS SITE AND BY US ARE FOR GENERAL BUSINESS ADVISORY AND DEVELOPMENT PURPOSES ONLY. NONE OF THE INFORMATION PROVIDED CONSTITUTES FORMAL TAX, LEGISLATIVE, MEDICAL, OR REGULATORY HEALTHCARE ADVICE. YOU ARE ENTIRELY RESPONSIBLE FOR CONSULTING QUALIFIED LEGAL, FINANCIAL, OR CLINICAL PROFESSIONALS BEFORE ACTING ON ANY STRATEGIC ADVICE OR FRAMEWORKS WE DISCUSS.
THIS SITE AND OUR SERVICE PORTFOLIOS ARE CONTINUALLY UNDER DEVELOPMENT. WE MAKE NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO THE ABSOLUTE ACCURACY, COMPLETENESS, OR APPROPRIATENESS OF OUR CONCEPTS FOR YOUR SPECIFIC HEALTHCARE PRACTICE. YOU ACKNOWLEDGE AND AGREE THAT NO GUARANTEES OR REPRESENTATIONS HAVE BEEN MADE BY US REGARDING FUTURE CLINICAL INCOME, SAVINGS, FUTURE PATIENT OR SALES VOLUME, OR SPECIFIC POTENTIAL PROFITABILITY THAT MAY BE DERIVED FROM THE ADOPTION OF OUR CONSULTING SCHEMES.
Service Termination
We reserve the right to cancel or terminate your access to the Site, client portals, or any part of our advisory services at any time without notice in the event of a material breach of these terms. In the event of cancellation or termination, you are no longer authorised to access the affected platforms or portal systems. All restrictions imposed on you regarding downloaded strategy documents, our intellectual property rights, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive any contract termination.
Fees and Refund Policy
Our professional B2B advisory services, consulting retainers, and digital packages are tailored to individual business needs. Unless explicitly stated otherwise within a signed, individual Statement of Work (SOW) or Client Agreement, all fees paid for our strategic consultancy are final and non-refundable. Any specific performance milestones, risk reversal models, or conditional money-back guarantees must be agreed upon in writing inside an individual SOW prior to the start of a project and are strictly conditional upon the client fulfilling all operational obligations.
Copyright Infringement and Notices
We respect intellectual property rights and operate in accordance with the Copyright, Designs and Patents Act 1988. If you believe in good faith that any materials hosted on this Site or within our consulting portals infringe your copyright, you or your corporate representative may send us a formal notification requesting that the material be removed. Notices of alleged copyright infringement must be sent directly to our business team at:Joel@kavastrategy.com.
General and Governing Law
This Agreement shall be binding upon and inure to the benefit of both parties and our respective corporate successors, assigns, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned to another party without our prior written consent.
These Terms of Service shall be governed by, construed, and enforced in accordance with the laws of England and Wales. Any disputes arising from or connected to the use of this Site or our general consultancy shall be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of this agreement is found by a court to be unlawful, void, or for any reason unenforceable, then that specific provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.